Student Assistant – IT Support (f/m/d)
About the role
We are looking for a curious, organized, and proactive IT Student Worker to join our local IT team in Munich. In this role, you will support a variety of onsite IT activities and gain hands-on experience in a dynamic and international environment. This is an excellent opportunity to learn, develop technical skills, and make a real impact on the daily IT experience of our employees.
Aufgaben
- Provide day-to-day hardware delivery and setup support
- Handle walk-in IT support requests and user inquiries
- Manage and follow up on IT tickets in our IT Service Management tool (ServiceDesk Plus)
- Deliver onsite support for workplace technology, printing, and audio-visual (AV) equipment issues
- Assist users with troubleshooting and resolving common IT‑related challenges
- Support the local IT team with various operational and administrative tasks
Profil
- Curious about IT and technology, with a strong interest in IT support and troubleshooting
- Open communicator who asks questions, collaborates effectively, and enjoys working with colleagues across the business
- Organized, reliable, and proactive, with a hands-on approach to getting things done
- Fluent in both German and English, with strong verbal and written communication skills
- Any experience with Microsoft 365, hardware, printers, AV equipment, or ITSM tools (e.g., ServiceNow) is a plus – but not required; we welcome motivated learners and support your development
Wir bieten
If you are motivated to learn, we will support you in developing your technical skills and growing your IT knowledge. You will work closely with an experienced IT Support Specialist in a supportive and informal team environment, gaining valuable hands-on experience. This is an excellent opportunity to see how IT Support creates value both locally and within a global IT organization, while collaborating with colleagues across the business. Flexible working hours and a workload of approximately 15–20 hours per week make this role ideal alongside your studies.
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